Sales Terms & Conditions

These Sales Terms & Conditions for the agreement which we will supply products and services to you. Your purchase from us indicates that you have had sufficient opportunity to access the Sale Terms and Conditions. If you do not agree to the Sale Terms & Conditions, do not purchase any products or services from us.

Orders

Allan & Hurst Risk reserves the discretion to accept or reject an order depending on factors including the ability to validate payments for products or services.

It is your responsibility to verify the order details, including product and pricing, before you complete an order on our site.

An order number will be provided to you upon purchase. A binding agreement comes into existence once the order number has been sent. No changes to the sales terms will be effective unless both parties agree to the changes in writing.

Payments

You agree to pay the purchase price specified on our website at the time you placed your order for the purchase of a product or service.

You must pay for the product or service by credit card unless otherwise agreed by us. If your payment is not able to be successfully processed then your order may be cancelled.

Refund Policy

If you are dissatisfied with the quality of our products or services, please contact us immediately and we will undertake reasonable efforts to rectify the issue promptly. If this does not meet your satisfaction, a refund will be offered within seven days of purchase.

Disclaimer

Under applicable law (including, without limitation the Competition and Consumer Act 2010 (Cth) (CCA), certain statutory implied guarantees and warranties (including, without limitation the statutory guarantees under the CCA) will be implied into these Sale Terms & Conditions (Non-Excluded Guarantees)

We acknowledge that nothing in these Sales Terms & Conditions purports to modify or exclude the Non-Excluded Guarantees except as expressly set out in these Sales Terms & Conditions or in respect of the Non-Excluded Guarantees, we make no warranties or other representations under these Terms including but not limited to the quality or suitability of the products and services for specific sites. Our liability in respect of these warranties is limited to the fullest extent permitted by law.

If the Buyer is a consumer within the meaning of the CCA, our liability is limited to the extent permitted by section 64A - Schedule 2.

If we are required to replace the products or services under this clause or the CCA but are unable to do so, we may refund any money the Buyer has paid for the products or services.

If the Buyer is not a consumer within the meaning of the CCA, our liability for any defect or damage in the product or service will be negated absolutely.

To the extent permitted by law, we will not be liable for any defect or damage which may be caused or partly caused by or arise as a result of:

The Buyer using the product for any purpose other than that for which they were designed
The Buyer failing to conduct on-site auditing and/or identifying site-specific risks
The Buyer failing to appropriately modify the product to site-specific risks, hazards or other conditions
The Buyer continuing the use of any product after any defect became apparent or should have become apparent to a reasonably prudent operator or user
The Buyer failing to follow any instructions or guidelines provided by us
The Buyer failing to obtain professional advice regarding specific use of the Product

Limitation of Liability

To the maximum extent permitted by law, we and our related entities excludes completely all liability whatsoever for any loss or damage of any kind (including special, indirect or consequential loss and including loss of business profits) however caused (including negligence) arising out of or in connection with the Website (including any use, performance of, interruption to, or outage of, our Website); the Content (including if our Content is incorrect, incomplete or out-of-date) and any loss or corruption of data. By using our Website, you agree that the exclusions and limitations of liability set out in these Terms are reasonable.

Intellectual Property Rights

Intellectual Property includes but is not limited to:

all present and future rights to intellectual property including inventions and improvements, trade marks, patents, designs, copyright, any corresponding property rights under the laws of any jurisdiction;
all rights in respect of an invention, discovery, trade secret, secret process, know-how, concept, idea, information, process, data, formula or work product and
all products developed in whole or in part by us.

We own all intellectual property rights in the products and company branding, as between us and you.

Amendments

Allan & Hurst Risk may update the Sale Terms and Conditions from time time. You should check this page regularly to ensure you are aware of any changes.

For any questions or queries regarding the Sale Terms and Conditions please call us on 1800 512 247 or email us at accounts@ahrisk.com.au